Internal Consulting Skills

1 day

Audience:

Prerequisites:

This program is designed for all levels of employees, from senior level management to front line workers.

None

Description:

What skills do you need, to be a successful internal consultant? What skills do you have already which could be developed further? This course gives you the opportunity to review your existing abilities to improve your current performance. Internal consulting is not only about your special or technical knowledge. It is about your ability to communicate. If you fail to get your message across to others, your ideas may be lost and your best plans could fail. Fundamentally important are your abilities to communicate effectively with others, manage meetings more successfully, present your findings with clarity and impact, negotiate your way to a desired outcome and manage internal projects in time and within budget.

Goals/Objectives:

·          Understand your role as an internal consultant and business partner with clients.

·          Leverage your internal consulting role and increase your importance by establishing credibility.

·          Position your internal consulting group and yourself personally for maximum influence regarding the effectiveness of your organization with value-added consulting.

·          Apply a step-by-step consulting model and other critical consulting tools to projects.

·          Improve acceptance of proposals and recommendations through effective presentations.

·          Analyze your personal consulting style and identify ways to capitalize on your style.

·          Manage client confrontations and resistance.

·          Complete a personal development plan to move toward a more collaborative approach to consulting.