Intentional Conversations

Description

Are your people so overwhelmed with emails and meetings that there is little REAL communication?  Do your leaders have so much to do that they send messages to people rather than communicate with them?  Are people so distracted by piles of work and stress that they can not really listen to each other?

Goals/Objectives

       Understand 4 key elements of an effective message

       Learn when to use email, phone and face to face

       communications

       Practice planning, crafting and delivering a difficult message

       See how they are distracting themselves from tuning in

       Learn techniques for how to tune in to others’ messages

       Practice tuning into difficult messages

       Learn how to balance telling and listening