Professional Development (onsite only)

Please contact us for more information about these classes.

Business Management

·   Long & Short Term Planning

·   Estimating

·   Corporate Responsibility and Ethics

·   Managing Multiple Tasks

·   Continuous Flow Manufacturing

·   Total Quality Management

·   Negotiations

·   Implementing Other People's Decisions

·   Change Management

·   Conflict Management

·   Problem Solving/ Decision Making

·   Managing & Eliminating Crisis

·   Finance for the Non-Financial Manager

Communication Skills

·   Effective Presentations I & II

·   Telephone Communication Skills

·   Active Listening

·   Proposal Writing

·   Effective Business Writing

·   Interpersonal Communications

·   Effective Speaking & Listening

Information Systems

·   Interpersonal Skills for the I.S. Professional

·   Consulting Skills for the I.S. Professional

·   Team Building Within the MIS Function

·   Problem Solving/Decision Making

·   Managing the MIS Professional

·   Presentation Skills for the I.S. Professional

·   Time Management for the I.S. Professional

·   Customer Relations for the I.S. Professional

·   TQM for the I.S. Professional

·   Partners: I.S. and User Departments

Employment Practices

·   Preventing Sexual Harassment

·   Preventing Age Discrimination

·   Preventing Racial Discrimination

·   Women in Management

·   Managing Differences

·   Fair Employment Practices

·   Documentation of Employment Practices

·   Drug Awareness: Have You Made a Choice?

·   Americans with Disabilities Act

·   Outplacement Counseling

Performance

·   Interviewing Skills

·   Leadership I & II

·   Managing Motivation

·   Managing & Monitoring Performance

·   Coaching & Counseling

·    Performance Documentation

·   Managing the Difficult Performer

Personal Development

·   Stress Management

·   Interpersonal Skills

·   Improving Your Memory

·   Speed Reading

·   Role Clarity & Definition

·   Assertiveness Training

·   Managerial Assertiveness

Sales

·   Basic Sales

·   Telemarketing

·   Customer Relations I & II

·   Telephone Customer Relations

Supervisor/Management Development

·   Pre-Supervisory Training

·   Supervisory Training

·   Management Training

·   Improving Leadership & Management Skills

·   Executive Development

·   Interpersonal Relationships for Managers

Team Management

·   Team Building

·   Self Directed/High Involvement Workteams

Time Management

·   Planning & Managing Meetings

·   Time & Delegation

Training

·   Instructional Design

·   Managing Return on Investment

·   Train the Trainer

·   On-the-Job Training

·   Developing a Training System