Consulting with Clients

1 day

Description

The growth and changes within companies has created an environment where I/T needs to consult with its clients. We now have to work in partnership with our clients by consulting with them to understand their business needs and deliver the services they demand.

Consulting with Clients will help professionals and managers develop their consulting skills to meet the challenges of this changing environment.

Outline/Table of Contents

·     Interpret their own strengths and weaknesses as a consultant

·     Know what clients look for in an I/T consultant

·     Understand strategies for assessing their client's needs

·     Implement the Harvard Case Study Method of problem solving

·     Demonstrate internal consulting skills such as:

o       Persuasion

o       Handling client objections

o       Closing the contract

·     Structure a strong proposal describing the client's problem, solution and scope of the project

·     Understand the importance of marketing your consulting skills