Our business skills development courses will enable participants to expand upon their knowledge, brush up on skills, and maintain a competitive edge. We offer a large variety of courses in improving presentation skills, enhancing listening and writing skills, team building, conflict resolution, time management, diversity and talent development.
Through hands-on exercises, you’ll learn how to consciously choose the most effective action in any given situation, thereby increasing your credibility and your influence. You will learn how to develop the behaviors that not only improve your own effectiveness, but also strengthen the people around you.
Our current way of life, while daunting at times, is manageable with the right tools. This workshop is committed to helping you identify and utilize the tools that work best for you.
This program, tailored to address the client’s organizational policies and guidelines, frames business ethics in a straight-forward, no-nonsense manner, providing participants with a thorough examination of the kinds of ethical situations they are likely to face in their careers.
Business Writing for Results (Writing Complex Documents)
Does your business communication measure up to today's standards?
Change Management – Leading Others Through Change
Change is a constant in many of lives. Learn ways to understand, manage your reaction, and develop change management strategies.
Creative Problem Solving and Decision Making
This unique course is designed to increase the ability to solve problems especially in a team environment.
Creative Problem Solving and Innovation
Explore and expand your knowledge of the best problem-solving tools and techniques
Creativity and Innovation
Today's business environment demands innovation. This course is designed for those who are looking for more creativity in strategic thinking, innovation, process improvement and marketing.
Critical Thinking and Problem Solving
Participants will be able to apply what they learn in the class immediately and often find they want to share what they’ve learned across their team and departments.
Customer Service Excellence
Providing excellent customer service is about building relationships and being responsive to people's needs. It requires a social skills and a genuine willingness to serve that can be challenging in these fast-paced times.
Dealing with Difficult People
Learn ways to effectively work with unreasonable and difficult people.
Developing Higher Performance Teams
Learn ways to enhance team confidence and promote team objectives.
Embracing Change to Breakout Performance
This workshop focuses on Lessons Learned in the Past and Creating the Future by examining various thinking methodologies that change perception and open up new possibilities.
Understanding Emotional intelligence ("EI") and why it is so important in the workplace.
EQ2: The New Rules for Connecting and Influencing
This program encompasses techniques to size up the emotional tone that underlies the behavior of others, adjust one’s own emotional and behavioral style to make connections and motivate others to action.
Establishing Vendor Relationships
Learn the dynamics of establishing and evolving vendor/supplier relationships.
Getting Results Through Collaboration
A good collaborator understands power, where it is, how it can be abused and how to leverage it.
Goals and Goal Setting
Goal setting is vital to our well being on many levels to build self confidence, to accomplish more, and to attain our most important priorities.
This customized course is designed for those wanting to express their ideas more clearly and effectively and improve their chances to compete successfully in the workplace.
How to Get Results Without Authority
This workshop will provide you with the necessary skills to win the respect of others and to increase your ability to influence others and gain their cooperation when needed.
Influencing and Persuading
In this course, you will learn the specific skills, behaviors and attitudes that enable you to achieve desired results without relying on the use of authority.
This highly interactive seminar is designed to increase communication effectiveness in the areas of speaking and listening. Learn the skills that will improve your abilities and increase your value in the workplace.
Managing Multiple Priorities
Are you buried in mountains of paperwork? Do you feel anxious and frustrated because you've been asked to accomplish the impossible - yesterday!?
Mastering Technical Writing
Learn to organize and present technical information for the greatest impact.
Negotiation Skills, Intro
Learn skills and techniques to be an effective negotiator in any situation.
Networking and Relationship Building for Mutual Benefit
This simple yet effective model guides interactions enabling increase efficiency, effectiveness and focused relationship building for mutual benefit.
This workshop provides the commonsense [and savvy] tools and techniques that enable us to tap into organizational politics in an effective and ethical manner.
Overcoming Negativity in the Workplace
This workshop will explore ways to turn a negative outlook into a positive one.
Parallel Thinking: Applied Constructive and Creative Thinking
Learn techniques to foster creative and strategic thinking.
Personal Branding – How to
Learn how to develop a personal brand and take responsibility for your destiny.
Presentation Skills, Advanced
The goal of this session is to increase communication and presentation skills for enhanced productivity.
Presentation Skills, Intro
This two day speaking experience will transform one's private perceptions and public presentations, and dramatically improve one's speaking ability.
Presenting a Winning Story
This highly interactive workshop is designed to help people who present as part of their jobs. The focus is to help them be even more effective by enhancing their presentations with storytelling.
This course uses teamwork and group activities to bring out the best in employees, enhance synergy and develop creative solutions to challenging tasks.
This workshop explores the elements of acceptable behavior in a variety of professional situations.
This course provides the tools and techniques to devise strategic opportunities within an organization.
Participants will develop skills, insight and confidence in developing effective work plans for planning, organizing and "working smarter, not harder."
Teamwork and Team Building
This workshop will explore the power, dynamics, and practical value of building trust and teamwork.
The Virtual Manager in the Current Global Environment
This one-day workshop will cover the challenges, potential pitfalls, best practice recommendations, and lessons learned in leading virtual teams.
Time Management/Outlook Productivity Training
In this program participants will discover and review effective ways to increase personal productivity by managing their time and attention more effectively.
This interactive and engaging workshop will help participants not only become aware of their own unconscious biases but give them practical techniques for acting more consciously and making objective decisions.
Webinar: Hey Just Listen! The Secret of Success
This class enables you to acquire exemplary communication and listening skills.
Webinar: Resilience During a Pandemic
Learn skills that will nurture optimism and help build emotional flexibility and resilience.