Webinar: Communicating Assertively

Learn to express yourself effectively while respecting the rights and beliefs of others.

Overview

The Goals of this class are:

  • To differentiate between styles of behavior
  • To identify an individual participant’s primary style of interaction
  • To distinguish between assertive and non-assertive behavior
  • To allow participants to learn more productive,  assertive behavior

Length

8 hours

Outline

This class can be delivered in 2, 4 or 8 hour segments

Modules:

  • Communication Theory
  • Individual Needs
  • Emotions
  • Conflict
  • Manipulation
  • Skill Development