Overview
The Goals of this class are:
- To differentiate between styles of behavior
- To identify an individual participant’s primary style of interaction
- To distinguish between assertive and non-assertive behavior
- To allow participants to learn more productive, assertive behavior
Length
8 hours
Outline
This class can be delivered in 2, 4 or 8 hour segments
Modules:
- Communication Theory
- Individual Needs
- Emotions
- Conflict
- Manipulation
- Skill Development