Behavioral Interviewing for Managers and Supervisors

This highly interactive course provides information, techniques, and practices to understand how to hire the best candidate to impact service, productivity, and results.


The Instructor shall conduct two (2) four-hour courses on Behavioral Interviewing.  The course will include lecture, exercises, and practice interviewing.


8 hours


The Instructor will create and deliver the following topics and participants will:

  • Discover the impact of hiring on the organization.
  • Learn five hiring success strategies.
  • Understand the structure of the interview.
  • Identify types of interviews and questions.
  • Analyze components of behavioral interview questions.
  • Develop behavioral questions.
  • Know the flow of the interview.
  • Learn interview errors and opportunities.
  • Practice interviewing using behavioral questions.
  • Identify key learnings.