Does the idea of holding a tough talk make you nauseated? Would you like to know a magic formula that not only ease your fear of tough talks but may make you actually look forward to them?
List the characteristics of a tough talk
Discuss common beliefs that hinder successful tough talks
Explore the role of time, place, tone, and intention in holding successful tough talks
Apply a proven template for holding tough talks with high courage and high consideration
Create a personal action plan