Overview
Does the idea of holding a tough talk make you nauseated? Would you like to know a magic formula that not only ease your fear of tough talks but may make you actually look forward to them?
Audience
This course is for everyone – both those who need to give and receive tough talks.
Length
30 minutes
Outline
Participants will:
- List the characteristics of a tough talk
- Discuss common beliefs that hinder successful tough talks
- Explore the role of time, place, tone, and intention in holding successful tough talks
- Apply a proven template for holding tough talks with high courage and high consideration
- Create a personal action plan