Email Mastery

Learn ways to manage and create effective emails


Students will learn tools and techniques to

  • Develop overall techniques for writing clear, effective e-mail messages.
  • Apply strategies to increase writing efficiency and productivity.
  • Improve the structure, format, and tone of electronic communication.
  • Follow guidelines for demonstrating professionalism through e-mail etiquette.




4 hours


Class Format

  • Foundation: Setting the Stage for E-Mail Mastery
  • Guidelines: How to Strengthen E-Mail Communication
  • Application: In-Class Writing Assignment
  • Plan for Ongoing Improvement : E-Mail Etiquette Standard