Students will learn tools and techniques to
- Develop overall techniques for writing clear, effective e-mail messages.
- Apply strategies to increase writing efficiency and productivity.
- Improve the structure, format, and tone of electronic communication.
- Follow guidelines for demonstrating professionalism through e-mail etiquette.
- Foundation: Setting the Stage for E-Mail Mastery
- Guidelines: How to Strengthen E-Mail Communication
- Application: In-Class Writing Assignment
- Plan for Ongoing Improvement : E-Mail Etiquette Standard