Only 7% of our communication is made up of the words we use. The remaining 93% is the result of tone, body language, and context. Email, then, essentially relies on 7% of communication to get us 100% of our results.
- Discover the leading causes of email disasters
- Practice a proven formula for writing emails in less time with better results
- Receive a list of email etiquette tips
- Create a personal action plan