Overview
Teamwork is a “we” but starts with “me!”
The leader of the team impacts engagement and results through their style, skills, coaching, and interaction. This engaging session includes lectures, discussion, exercises, and goal setting. As a result of this session, participants will have the necessary skills to engage their team today, tomorrow, and in the future.
Audience
This session is for leaders, managers, and supervisors to explore their leadership style, key leadership skills, and their impact on the team.
Length
1 day
Outline
Objectives:
- Definition of a team and the leadership mirror
- Explore your behavior style to better understand how you can relate to others
- Learn about the Shadow of the Leader and identify your shadow
- Identify and understand the characteristics of a manager vs. a leader
- Explore key leadership skills needed for today, tomorrow, and the future, including awareness, accountability/consistency, availability, communication, and emotional intelligence
- Explain the four phases of the Tuckman team development model and define their characteristics
- Describe actions to take as a leader for each phase of the team (Forming, Storming, Norming, and Performing)
- Understand the definition of engagement, levels of engagement in an organization, and engagement research
- Understand the impact of leadership on employee engagement
- Identify key learnings and set six-month goals to reflect enhanced personal leadership skills and employee engagement
Topics:
Getting Started
- Your Goals
- Workshop Objectives
Definition of a Team and the Leadership Mirror
- What is a Team?
- To Have a “We”, it starts with “Me.”
- The Leadership Mirror
The Shadow of the Leader
- Define the Shadow
- Who Do You Shadow?
- Personal Exercise – What is Your shadow?
Manager vs. Leader
- Group Exercise – Identify the Characteristics of a Manager vs Leader
- Understand the Characteristics and the Role of Firefighter vs. Fire Prevention
- Personal Exercise – Why Do You Act as a Firefighter?
Key Leadership Skill – Accountable/Consistency
- Tips for Becoming Accountable/Consistent
- Understand Why People Are Inconsistent?
- Personal Exercise – Steel vs. Rubber band
Key Leadership Skill – Awareness
- Observe, Listen, Relate, Connect
- Tips for Becoming Aware and Less Emotional
- Personal Exercise – Awareness in the Rearview Mirror!
Key Leadership Skill – Communication
- Identify Purpose and Channels of Communication
- Three Questions to Streamline Communication
- Group Exercise – Levels of Communication
- Coaching Communication, Customize to Behavior Style
- Levels of Listening
- Impact of Body Language
Key Leadership Skills – Emotional Intelligence
- Define Emotional Intelligence
- Describe the Three Advisors
- Personal Exercise – Prioritize YOUR Advisors
- Tactics to Develop Emotional Intelligence
The Impact of Leadership Skills on Engagement
- Define Engagement and the Impact on Business
- Engagement Survey Data and Impact
- Personal Exercise – Set Engagement Goals for Your Team
The Phases of the Team
- Provide an Overview of Tuckman & Jensen’s Four Phases Model of the Team
- Describe the Leader’s Impact at Each Phase
- Personal Exercise – Identify the Phase of Your Team
Key Takeaways
- Identify Three Key Takeaways from the Session
- Develop Goals for the Next Six Months