This "hands on" course focuses on the basic and advanced features of Microsoft Office 2013 and how to use these tools to enhance communication.


Microsoft Office Outlook 2013 is a two part series class. The first series provides students with the basic skills they need to start using Outlook to manage email communications, calendar events, contact information, tasks, and notes. The second series of the course explores the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management.

The course examines advanced skills needed to fully and efficiently use Microsoft Outlook to manage communications and interactions with other people. Students can also use this course to prepare for the Microsoft Office Specialist (MOS) certification exams for Microsoft Outlook.

This outline is for Outlook 2013 but we can offer any version


Participants should have completed one or more of the following courses or possess the equivalent knowledge: • Using Microsoft® Windows® 8 and • Microsoft® Windows® 8: Transition from Windows 7.


16 hours


Day One

Lesson 1: Getting Started With Outlook 2013

Lesson 2: Composing Messages

Lesson 3: Reading and Responding to Messages

Lesson 4: Managing Your Messages

Lesson 5: Managing Your Calendar

Lesson 7: Working With Tasks and Notes

Lesson 8: Customizing the Outlook Environment

Day Two

Lesson 1: Configure Advanced Message Options

Lesson 2: Advanced Message Management

Lesson 3: Advanced Calendar Management

Lesson 4: Advanced Contact Management

Lesson 5: Managing Activities by Using Tasks and Journal Entries

Lesson 6: Sharing Workspaces with Others

Lesson 7: Managing Outlook Data Files