Overview
The Mastering Business Writing course design provides the necessary tools, practice opportunities, and resources to enhance employee skills.
Course Design: 2 Days Total (1.5 Days Instruction + .5 Day Participant Coaching)
Design Benefits
Comprehensive agenda
- Numerous practice exercises to reinforce skills
- At least three relevant in-class writing assignments
- Professional, confidential document review for all participants
- Practical resources, checklists, worksheets, and review guides
Individual Coaching Plan: Participants provide samples of their business writing for professional review. During the afternoon of Day 2, participants meet with the instructor for individual assistance and confidential document feedback.
Length
2 days
Outline
Day 1
- Set the Stage for Mastering Business Writing
- Define Context and Course Objectives
- Focus on Results
- Refine the Basics: Guidelines for Business Writing
- Identify 12 Pitfalls of Business Writing
- Introduce 6 Characteristics of Effective Business Writing
– Standards for Successful Documents
– Application: Sample Document Review
- Increase Competence through Correct Usage
- Application: Practice Exercises
- Select Precise Language for Maximum Impact
– Application: Guided Review of Initial Writing Assignment
- Improve Document Readability
– Practice: Clarity and Conciseness
– Application: Grammar Check with Readability Statistics
Follow the Writing Roadmap: A Proven Process
* Application: Employ each step of the Writing Roadmap process to plan and
Write in-class assignment
- Determine Document Purpose
- Target Readers’ Needs
- Gather and Organize Data
Write Draft
- Edit /Proofread Document
Day 2: Morning
- Reinforce Business Writing Foundations
- Choose Strategies to Strengthen Writing
- Demonstrate Professionalism in Tone and Language
– Application: Plan and Write a Persuasive or Negative News Document
Review Results Using Document Checklist
- Apply Professional E-Mail Guidelines
- Choose Formatting Techniques to Focus Attention
Plan for Ongoing Improvement: Next Steps
Day 2: Afternoon – Coaching Appointments
Participants meet individually with instructor to request assistance and confidentially review their sample documents.