Overview
Project Quality Management is a two-day, instructor-led, training class designed to introduce participants to the essentials and advanced tools of Quality Management in the project environment.
The course structure effectively combines lecture and discussion with hands-on application of useful quality planning, assurance, and control techniques in the domain of project management.
Audience
The course will benefit project managers, team members, functional managers, and other key project stakeholders in any industry.
Length
16 hours
Outline
Introduction to Project Quality Management
- Basic Terminology and Definitions
- Quality Methodologies
- Standard Project Quality Management Processes
Quality Planning
- Inputs
- Tools and Techniques
- Outputs
Quality Assurance
- Inputs
- Tools and Techniques
- Outputs
Quality Control
- Inputs
- Tools and Techniques
- Outputs
Reporting Quality
Hands-on Application and Practice
Participants will further expand their knowledge and experience through applied individual and team exercises. Using a selected organizational case study approach, participants will manage a sample project from initiation to closing through the following exercises:
- Stakeholder Assessment
- Work Breakdown Structure
- Establishing Quality Measurements
- Quality Management Plan
- Quality Measurement Tools and Data
- Quality Report