Leading Virtual & Hybrid Teams

The workshop teaches strategies for organizations operating in a post-pandemic hybrid world how to support teams, foster collaboration, and engage employees.


In describing the post pandemic hybrid model of the future, more than 50% surveyed want to work from home at least 3 days a week. Two to three days a week seems to be the sweet spot for work-life balance. Nearly 33% say they would like to work remotely full time. About 73% of employees want flexible remote work options to stay and 67% of employees want more in-person work or collaboration post-pandemic.

This workshop will teach you practical strategies and tools for creating, leading, and supporting your own dynamic virtual teams and organizations using organizational knowledge sharing and collaboration tools. The workshop will help you bridge the communication gaps created by geographical separation and guide you in fostering collaboration and engaging employees throughout your agency.

    • Redefine Team Culture roles and positions.
    • Benefits of working remotely and in the office.
    • Develop strong communication systems.
      1. Keep everyone on the same page
      2. Avoid communication breakdowns
      3. Provide opportunities for feedback
    • Motivating Employees
      1. Building a Virtual or Hybrid Team
      2. Explain fully what is expected and not expected working remotely
      3. Encourage team cohesiveness
      4. Minimize tension when people are dispersed


This course is designed for people managers and their team members.


1 day


Session A

Vitals of an Effective Team

  • Why and when to be a team?
  • Characteristics
  • Defining a hybrid/virtual team: differences between Hybrid and Traditional Teams
  • Post-Covid challenges
  • Benefits of a Hybrid team

Team Productivity

  • Meaningful Work
  • Purpose: post-Covid, must be addressed
  • Mission, Goals
  • Learning, Growth, and Continuous Improvement

Relationship Management

  • Communication: essentials of effective communication; active listening
  • Conflict Resolution: How to hand conflicts, disagreements, give feedback and have difficult conversations
  • Brainstorm ways to create an inclusive atmosphere for all employees: onsite and remote
Session B

Contributing factors to Hybrid Teams Success
5 Key Leadership Imperatives

It begins with Organizational Support

  • Resources and support
  • Inter-team dynamics
  • Organizational recognition

To move forward, go back to Purpose

  • Meaningful work
  • Purpose, mission, and goals
  • Results
  • Identity
  • Productivity

Intentionally design for Human Interaction

  • Purposeful focus
  • Interpersonal bonding
  • Deep learning
  • Unencumbered experimentation
  • Structured serendipity

Focus on Skill Development: Top 5 Skills the companies are focusing on post-Covid

  • Leading and managing others
  • Critical thinking and decision making
  • Project management: Building a hybrid teams calendar for meetings, reinforcement and
    validation of ideas, policies and procedures.
  • Adaptability and continuous improvement: How to handle changes remotely to engage trust and understanding
  • Basic digital skills: Develop strong communication skills utilizing the corporate software
    (texting, video chats, file and screen sharing, collaboration)

Reestablish Hygiene Factors (decreases job dissatisfaction)

  • Working conditions
  • Coworker relations
  • Policies and rules
  • Supervisor quality
  • Base wage, salary

Summary and Recap

  • Aha’s
  • Do differently?
  • Commitment to change