Course Class: Government

Gathering and Analyzing User Requirements

This course presents a methodology for creating and validating all types of business requirements that accurately and effectively reflect the essential activities of some portion of a business. This course covers the discovery, creation, documentation, and validation of business, functional, nonfunctional and stakeholder (user) requirements. The techniques of fact-finding and effective listening are discussed and the implementation of Joint Application Development (JAD) workshops to enhance fact-finding is presented. The concept of a Use Case is presented for validating business requirements. Hands-on workshops using a JAD format are used to reinforce concepts

Facilitation Techniques for Requirements Development

In this highly interactive course, you will learn how to effectively help stakeholders define their needs and form these needs into quantifiable requirements through facilitation.

The business analyst spends a significant amount of time eliciting requirements. Yet, many business analysts lack formal training on this vital skill. A successful facilitation session results in requirements that you can begin to analyze and work with. Facilitation Techniques for Requirements Development focuses on teaching the facilitation skills necessary to elicit and analyze requirements on a project.

In this highly interactive course, you will learn how to effectively help stakeholders define their needs and form these needs into quantifiable requirements through facilitation. As a facilitator, you will learn how to prepare for and conduct both face-to-face and remote group sessions. You will be exposed not only to several facilitator techniques such as brainstorming, JAD and focus groups, but you will also learn how to manage conflict in a session. Most importantly, you will have the opportunity to practice these skills in a safe environment with a trained facilitator to guide you through various activities. You will leave the class with the confidence to prepare for a session, including creating a facilitation plan, motivating a group’s participation, building consensus, managing conflict, maintaining session focus and evaluating results for lessons learned.

Estimating Projects

Estimating Projects is a one-day training session designed to provide project team members and participants with better ways to successfully define, deliver, and control the cost factors of a project with more precision.

A project’s success is often measured by the team’s ability to deliver a defined set of outcomes on time, on budget, and on specification. More importantly, however, is the team’s ability to successfully manage the expectations of the groups and individuals who have a vested interest in the outcome of the project. In simpler terms, this means that the project team must effectively align the project delivery with expectations of key stakeholders.

Estimating Projects is a one-day training session designed to provide project team members and participants with better ways to successfully define, deliver, and control the cost factors of a project with more precision.

Cost-Benefit Analysis

“To do, or not to do, that is the question.” Though we can assume that Shakespeare’s character, Hamlet, was not a project manager, a slight change in his soliloquy can put it in the context of the project management discipline.  In essence, every organization must decide if it is in its best interest to pursue any given project – should we pursue this project or not?  Projects are often triggered by customer needs, process improvement initiatives, regulatory requirements, community or competitive pressures, and strategic imperatives.  Regardless of the trigger event, organizations must determine which of these projects are worthy of pursuing.

This one day workshop will provide insight into the background, challenges, methods and tools, and non-financial considerations of a project cost benefit analysis.  Participants will not only learn about best practices associated with proper CBA, they will also have the opportunity to apply lessons learned to realistic cases.

Project Estimating and Scheduling

Project Estimating and Scheduling s a one-day training session designed to provide project team members and participants with better ways to successfully define, deliver, and control the schedule and cost factors of a project with more precision

A project’s success is often measured by the team’s ability to deliver a defined set of outcomes on time, on budget, and on specification. More importantly, however, is the team’s ability to successfully manage the expectations of the groups and individuals who have a vested interest in the outcome of the project. In simpler terms, this means that the project team must effectively align the project delivery with expectations of key stakeholders.

Estimating Projects s a one-day training session designed to provide project team members and participants with better ways to successfully define, deliver, and control the schedule and cost factors of a project with more precision.

Excel, All versions and levels

Excel can help you organize, calculate, analyze, revise, update, and present your data.

This course is meant for those desiring to gain advanced skill sets necessary for calculating data using functions and formulas, sorting and filtering data, using PivotTables and Pivot Charts for analyzing data, and customizing workbooks

Word, All versions and levels

Our courses cover basic to advanced Word features that will enhance your efficiency in creating and editing business documents.

This course is intended for individuals who want to gain basic knowledge of working with Word.

Upon successful completion of this course, students will be able to:

• create a basic Word document.
• edit a document.
• format text.
• format paragraphs.
• insert a table.
• insert special characters and graphical objects.
• control the page setup and appearance of a Word document.
• proofread documents for accuracy.

MS Project, Advanced

Learn to manage and customize project plans.

In Microsoft Project: Introduction, participant used their project management skills to create and complete project plan. The plans need to be updated and modified regularly to keep the project moving on track.

This 1-day advanced course will build upon the knowledge gained, and give students the opportunity to work with a project plan once it reaches the project implementation phase.

Upon successful completion of this course, participants will be able to:

• exchange project plan data with other applications.
• update a project plan.
• manage project costs.
• report project data visually.
• reuse project plan information.

PowerPoint, All versions and levels

Transform your PowerPoints into powerful presentations!

This course is designed for students who are interested in learning the fundamentals needed to create and modify basic presentations by using Microsoft Office PowerPoint.

 

Visio, All versions and levels

In this course, participants will learn the essentials of Visio.

Microsoft Office Visio Professional has a host of features that are instrumental in creating pictorial representations of information.

Upon successful completion of this course, students will be able to:

• Become familiar with the Visio interface and create a basic Visio document.
• Create a route map by using Visio features to work with shapes and text.
• Modify, format, and arrange shapes to enhance a basic diagram.
• Create process diagrams.
• Represent an organization hierarchy as a Visio diagram.