You’ve been promoted! Now what? The best way to successfully take on your new leadership role is to understand how the landscape changes and learn the skills for success.
This course will provide practical resources, tools, and methods that can be used by individuals moving from a staff member to supervisor role in the near future, or those who have just recently moved into a supervisory role. This intensive training focuses on the unique challenges managers and supervisors face every day.
Participants will explore useful techniques for delegating, providing effective feedback, establishing performance standards, and coaching staff, among others. Students will learn to develop a set of best practices for handling the supervisory issues that challenge them most.
Upon completion of the course, the students will be able to write High Level Assembler programs that read and write disk/tape files, and generate formatted reports.
This course introduces students to the basic skills required to write assembler programs using the IBM High Level Assembler (HLASM). The course introduces students to the concept and use of assembler languages. Students learn to use fixed point and decimal (packed) instructions to perform required programming functions. Among the topics to be covered will be:
- Character, packed and binary data instructions.
- Data editing and output control.
- Processing tables.
- Program linkage conventions.
- Data management macros.
- Assembler language debugging.
- Developing large programs using multiple base registers.
- Creating and using DSECTs.
Upon completion of the course, the students will be able to write High Level Assembler programs that read and write disk/tape files, and generate formatted reports. A series of written and lab exercises will be used to reinforce the classroom education. Students will code, assemble and execute a series of programs using fixed point and decimal instructions with instructor supplied JCL and test data.
Participants will develop skills, insight and confidence in developing effective work plans for planning, organizing and “working smarter, not harder.”
Change and stress are facts of life in the today’s fast-paced world. How is it that some people are able to remain steady and productive under high levels of stress, feeling motivated and energized, while others feel boxed in, irritable and de-motivated, suffering symptoms of stress and burnout?
This class provides a unique, interactive learning experience that assists participants to examine positive and negative aspects of stress; impact of stress on mental, physical emotional health; and techniques for reducing or eliminating the negative effects of stress on personal and work performance.
This course provides the tools and techniques to devise strategic opportunities within an organization.
Managers are constantly presented with the challenge of building their organization toward higher levels of quality and performance. Each business unit or department within their area of responsibility must make a visible and fiscally sound contribution to increasing organizational excellence. Participants attending this dynamic seminar learn critical skills proven effective for defining strategic vision and turning that strategic vision into operating reality.
This workshop explores the elements of acceptable behavior in a variety of professional situations.
In this program, the emphasis is on personal interactions with others and raising awareness of how others perceive our behavior and attitudes. This program begins with a discussion of what professional conduct is and concludes by examining the possible seriousness of some deliberate, or unintentional, but careless, actions in the workplace.
Participants will learn the tools necessary to gain clarity in their interpersonal communication. Participants are lead through discussions concerning friendships in the workplace, the boundary of respect and offending unintentionally. This course is highly interactive and involves a variety of training methodologies including lectures, case studies, structured exercises, and role playing.
This course uses teamwork and group activities to bring out the best in employees, enhance synergy, and develop creative solutions to challenging tasks.
It is hardly news that organizations have been restructuring their work groups to be more responsive to competitive, as well as, stakeholder pressures. Most everyone has personally felt an increase in their workload, a lessening of available staff to share the tasks, and a continuing barrage of change in the way their organization conducts business. Among other outcomes, this condition has dramatically increased the volume of workplace conflicts and the resultant impact on interpersonal relationships and productivity.
This session focuses on the sources of conflict and how they can be harnessed productively without causing long-term damage to the organization and its people. Conflict will not disappear from the business landscape, but with the right tools, it can be effectively managed to yield a positive result for all concerned.
Proactive strategies and tips to manage workplace demands and stressors.
Our workplaces have become very challenging places. Changes arise without advance notice; competitive pressures require extraordinary efforts to maintain customer satisfaction and organizations are expected to increase earnings every quarter. The sum total of these factors is that the average employee is doing the work of 1.3 employees just ten years ago. It is no wonder that even the most organized and efficient among us are feeling the potential of burnout.
This workshop is designed to help people identify the specific areas of their work that are causing them to feel overwhelmed and to provide techniques for managing burnout symptoms in a healthy manner.
The goal of this session is to increase communication and presentation skills for enhanced productivity.
This is a class with a small group (under 10 students), allowing more individual coaching and video feedback.
Course will include:
- Review with practice on beginning skills
- Table-top delivery
- Guidelines for presenting with confidence
- Q&A (for meetings with bonding as the main aim)
- Effective use of body language and visual aids
- Mastering persuasive speaking and more.
This two-day speaking experience will transform one’s private perceptions and public presentations, and dramatically improve one’s speaking ability.
Public speaking is a necessary skill for any professional. A polished presenter will inspire confidence, fuel motivation and leave a lasting positive impression. It is a skill that distinguishes the outstanding from the average.
An effective presentation adds credibility and value, both to individuals and to the organizations they represent. Poor presentations lose business. Electronic communication alone is not enough. People still need to speak to each other in a range of formal and informal situations. Many find this difficult; this course will help students identify and overcome some of the difficulties. We are very pleased for the opportunity to discuss course content with your subject matter expert. The exercises and role plays will be tailored to fit the department.
This workshop provides the commonsense [and savvy] tools and techniques that enable us to tap into organizational politics in an effective and ethical manner.
Politics are a universal fact of corporate life. They are usually seen as counterproductive and distasteful, but in reality, politics are what happen naturally when people with different personalities, interests and goals work together. The process itself is neither good nor bad. It’s the morality of the outcome that is judged by the motivations of the parties involved. Whether you find them distasteful or disturbing, they are a highly complex set of skills and understanding them is necessary if you want to influence others at work and avoid being blindsided.
This program is designed to furnish participants with the sensitivity, skills and interpersonal acumen to navigate corporate politics so that they will be better prepared to handle them effectively and achieve the desired ethical outcomes.
